Self-exclusion is a voluntary protection measure through which a person chooses to exclude themselves from gambling venues and services for a specific period of time.

It is an important responsible and safe gambling tool. It allows people who feel that they are finding it difficult to stay in control of their gambling to limit their access and protect themselves from further exposure.

Self-exclusion is recognised internationally as one of the key practices for player protection. It is applied as part of policies aimed at preventing and reducing gambling-related harm.

The application process is carried out confidentially and in line with the relevant legislation and the procedures applied by licensed casinos.

During the self-exclusion period, the measure cannot be cancelled. This gives the person the time and distance they may need to review their relationship with gambling, strengthen their self-control, and focus on their personal wellbeing and recovery.